Task Modelling Checklist

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1.  What is a Task Model?
   • Definition. A task model is a conceptual representation of how tasks are supposed to be done by performers. It expresses some concept that explains how to analyze and implement tasks. There are three basic models of tasks: Envisioned model, System model, and Performer model.
   • Benefit. The benefit of task models is that such models make it easier to plan task implementation, predict failure, and preset desired performance levels.
   • Use. Task models are used in various fields. For example, in project management a task model can be used in developing project plans, evaluating capabilities of human resources, setting performance criteria.
2.  Why Create Task Models.
   • Understand task goals and objectives.
   • Have a representation of the activities required to perform task goals and objectives.
   • Select implementation approaches consistent with task goals and objectives.
   • Predict task performance and identify possible problems.
   • Support performers during the implementation process through creating a correspondence between assigned tasks and their goals and objectives.
   • Document a description of how logical activities are supposed to be done to reach desired goals and address outstanding problems.
3.  How to Create Task Models.
   • Overview. The lifecycle of a task model includes two phases: Task Analysis and Task Modelling. Each of the phases includes a range of activities and steps. Below in this checklist we describe the details of the phases to help you better understand task modelling as a process.
   • Task Analysis. This phase is an attempt to get insight into given tasks and understand whether these tasks are sufficient and relevant. The phase should result in various types of implementation scenarios and templates that justify whether your tasks are worthwhile and relevant. You can use a range of task analysis methods to complete the phase. In this checklist we recommend the following methods:
     • Interviews or workshops with performers
     • Questionnaires
     • Observing performers in their workplaces
     • Considering how tasks can be performed in the current environment
     • Considering how tasks can be performed using existing documentation and training methods
   • Task Modelling. The second phase is about creating a model describing how tasks are supposed to be done by performers. There are three common types of task model. Please review each of the listed below models and select the one appropriate to your specific tasks.
     • Envision model. This type of task model explains how performers should interact with each other. It proves the need to use assumptions for developing or envisioning the best implementation scenario. The envision model refines task dependency aspects to propose or prescribe new task solutions.
     • System model. It describes how your tasks can be done by using existing implementation systems and approaches. The system model..

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