Project Issue Management Checklist

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1. Issue Identification.
   • Record any issues or problems your team faces during the project course.
   • Review details of every issue/problem.
   • Assess severity level per issue to verify what issues are critical and require immediate resolution.
   • Rank all issues by severity level.
   • Focus on critical issues to identify and measure their impact to the project.
   • Identify what critical issues can be handled immediately, without further analysis and examination.
   • Initiate the problem solving process to handle those issues.
   • Identify issues that require deeper analysis and assessment.
   • Create issue requests that include critical issues requiring further evaluation.
2. Issue Determination.
   • Analyze requested issues to determine related occurrences and symptoms.
   • Identify the nature and scope of every issue (e.g. performance issue, communication issue, resource availability issue, leadership issue, etc.)
   • Perform a root-cause analysis to determine probable reasons per issue.
   • Isolate every issue and its causes from the rest issues in order to understand the issue’s individual effect to the project.
   • Develop an issue register that includes all issues, their reasons and their individual effects.
   • Use this register to plan for further actions required for issue overcoming.
3. Issue Overcoming & Project Recovery.
   • Determine if there is a workaround or bypass to disregard any of the registered issues.
   • If yes, try to use available workarounds and solutions to handle or disregard issues.
   • If no, develop an action plan for solving issues.
   • Determine if change control is required to implement your action plans.
   • Apply the action plans.
   • Track status per issue and identify recovery status of your project.
   • Indentify failed action plans and define failure reasons.
   • Adjust and correct failed plans and implement them again.
   • Verify that all issues are solved when all action plans reach success.
   • Confirm that your project is recovered as all issues are successfully overcome.
4. Issue Reporting.
   • Review all the work done within your issue management process.
   • Confirm that all critical issues listed in the issue register are usefully addressed so they no longer cause danger to the project.
   • Identify what project processes and activities require improvement.
   • Develop an improvement plan that ...

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