Product Delivery Checklist

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Preparing a product for delivery:

• Check the product configuration: color, model, features, all additional options, etc, to make sure that everything is precisely compliant with the customer’s order;
• Test the product workability: accomplish the testing procedures to verify that the product is in good working order. Test every essential component particularly (if necessary);
• Check the product packaging: package the product in appropriate manner. Enclose all necessary documentation, warranty, user manuals and guides. Don’t forget about free souvenirs (if any);
• Verify with the client whether they can accept the product (to prevent product returns):
  • They will be available and ready to receive delivery on certain day and time;
  • They can check and confirm that the product fits through their doors;
  • They will clear (free from obstacles) the path in front and through their house;
  • They can make sure that their apartments are technically suitable; 

Vehicle inspection, loading and product transportation:

• Call the clients beforehand to verify their readiness to receive the product delivery;
• Complete the outside inspection of your delivery vehicle before the driver is allowed to depart from the garage (you need to make sure that there are no visually detectable defects, worn tires, liquid leaks, etc);
• Complete procedures on checking the vehicle’s engine for any suspicious noises, defining if the levels of liquids are appropriate, checking oil and air pressure, etc;
• Inspect the vehicle’s lights, mirrors, belts and other options important for safe traffic (get more information on business vehicles inspection from this Company Vehicle Checklist);
• Load the delivery vehicle with a transported product in a qualified manner, observing industrial safety requirements. Ensure that the product is properly fixated within the vehicle to prevent any possibility of shaking and mechanical spoilage during transportation;  
• Make sure the driver has all necessary documents, coordinates of the customer (address and the optimal route to reach it), and a bill of lading or invoice before he leaves;
• If the delivery includes free or paid implementation (installation, adjustment, technical support, etc) then make sure a qualified specialist will be included into the delivery team. Make sure the team has a sufficient number of movers (to make sure the product will be moved in quickly and safely);
• If the vehicle preparation & product loading run out of delivery schedule, then call the customer to warn him about this delivery delay and officially apologize for mismanagement;
• You may use GPS tracking options to control the route of your driver to anticipate some...

Order 750 checklists in MS Word and PDF printable format at $49.99 USD only.

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