Process Recording Checklist

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1. Overview.
   • Definition. Process recording is a way of focusing on how a certain process is developed and describing thoughts, beliefs and actions of people involved in the process. It is a mechanism of creating and keeping process data for further review, analysis, and lessons learned. Process recording helps document process changes and focus on the process content.
   • Key Steps. Process recording can be regarded as a continuous procedure that lasts throughout the process development cycle. There are several steps to carry out this procedure. Below in this checklist we describe the steps.
     • Preliminary Work.
     • Recording.
     • Analysis.
2. Goals of Recording a Process.
   • Capture the process and its routine in formal documents in order to make it more descriptive, controllable, and manageable.
   • Determine and maintain qualitative and quantitative characteristics of the process.
   • Create the source materials for discussing the process.
   • Better understand how the process contributes to and interacts with other processes.
   • Obtain a better vision of areas where the process can be improved or optimized.
   • Provide a framework for process modeling and analysis to reach more stable or improved results.
   • Structure thinking about the process and its development cycle.
   • Conceptualize events and situations happening during the process.
   • Heighten process awareness.
   • Distinguish facts about judgments on the process and its content.
3. Preliminary Work.
   • Gather and review all existing documentation about your process.
   • Define what problems the process is supposed to address.
   • Identify inputs and outputs of the process.
   • Determine process implementation steps.
   • Have a plan of how the process is supposed to be carried out.
   • Define process resource requirements (such as utilities, technology, machinery, manpower, raw materials).
   • Find out how much time is supposed to spend on running the process.
   • Prepare necessary recording equipment and systems (such as notebook, recorder, camera, microphone etc.).
4. Recording a Process.
   • Start using equipment and systems to record the process and associated events.
   • Keep track of the process implementation plan.
   • Make notes about any events that have not been added to the plan.
   • Use your notebook to write down your own thoughts and feelings regarding the process.
   • Record thoughts, beliefs and actions of people involved in the process.
   • Create a flowchart describing process evaluation and development.
   • Focus on metrics describing process performance.
   • Record communications between people involved in the process.
5. Analyzing Process Records.
   • Review your records for integrity and consistency (perhaps you’ve missed ...

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