Business Process Transformation Checklist

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1. Envision Transformation Opportunities
   • Analyze current process environment to identify reasons and benefits of process transformation
   • Separate processes from each other and identify strategic objectives of every process
   • Categorize all processes by strategic objectives
   • Develop evaluation criteria and compare processes with each other
   • Identify processes that have a potential for transformation
   • Define transformation opportunities for those processes
   • Develop a matrix of transformation opportunities 
2. Initiate a Project
   • Initiate a project for transforming processes and develop a plan for this project
   • Determine authority level required for approving the project plan
   • Design an authorization request form and submit it to the senior management for review and acceptance
   • Receive approval and start doing the project
   • Allocate project budget
   • Determine enabling technologies that are required to your project
   • Identify, purchase and install systems, tools and software required to support and use enabling technologies
   • Find out if existing technologies are sufficient to your project
   • Request engineers and technicians for technical support and advice
   • Make sure enabling technologies comply with project requirements 
3. Assemble the Team
   • Decide on size and composition of your project team
   • Define selection requirements (what skills and competencies candidates need to match with in order to become team members)
   • Organize interviews to find candidates that match with selection requirements
   • Include external consultants and experts in the team to ensure higher flexibility and extended scope in team decision making
   • Involve customers and suppliers in the team if possible
   • Define and set team roles and responsibilities
   • Form the team
   • Provide necessary training to team members
   • Allocate roles and responsibilities among team members 
4. Uncover Process Gaps
   • Define the name and boundaries of every process planned for transformation under your project
   • Identify first and last events of processes
   • Determine goals and outcomes of processes
   • Define owner and performers of processes
   • Identify key steps of processes (process workflow)
   • Make a description that explains scope, workflow, goals and outcome of processes
   • Build a flow diagram that includes main activities of processes
   • Use this diagram to review current processes and reveal potential faults and breaks
   • Develop a severity ranking system to measure process breaks and faults
   • Determine occurrence rate for every fault and break
   • Develop and do a corrective action plan to overcome faults and breaks
   • Calculate resulting efficiency of the plan 
5. Implement Transformation Design
   • Create a process transformation plan that ensures smooth redesign and reengineering of your processes
   • Confirm that the plan is fully supported by necessary funds (defined by your project)
   • Review systems and tools to ensure they are sufficient for support process flows
   • Develop and implement staff training programmes
   • Identify criteria for evaluating training results
   • Redesign existing department structure to ensure departments of your company are ready...

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