Business Process Plan Checklist

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Plan different business process aspects:

• Define the process purpose (what functions this process should cover);
• Formulate process business goals and effects (identify desired process outcomes);
• Identify the key process metrics – learn how the goals of process execution can be measured;
• Determine the operational goals objectively – plan specific objectives for process execution (specify process products with their capabilities and qualities);
• Specify the process inputs (such as raw materials, information, etc) to be transformed into desired outcomes – define their types, quality, technical requirements, etc;
• Select effective process methods and specify technology of process inputs transformation;
• Translate selected methodology and technology into sequence of practical operations;
• Compose a flow-chart of the process activities – schematize the consecution of process steps which are needed to transform the inputs into the outputs;
• Plan what equipment and tools will be utilized on every step of the process routine;
• Estimate timing that is necessary to accomplish the full round of process flow (time required to execute the whole process routine from start to end);
• Review the process through aspects of its timing and costs – examine whether the process’s schema and technology are optimal to reach the best possible timing and costs-efficiency;
• Define all variable conditions affecting the process, and consider some alternative ways for the process to be driven;
• Plan all possible process workflow ramifications and alternate process endings as they suit to changeable conditions;
• Define how the process is incorporated into the organizational structure – plan collaboration with other business processes of your organization;
• Identify professional requirements to manpower driving the process, including their desired and must-have skills, experience, and overall level of personal competence;
• Estimate financial impact of the process – make sure financials are realistic and accurate;
• Plan the process risks, and identify appropriate methods to mitigate them;
• Plan the process communications with the key process suppliers and external influencers;
• Elaborate emergency and safety procedures (safe process shut-down and back-up plans);

Formalize (document) business process plan:

• Start the Business Process Plan with the executive summary;
• Describe the purpose, its role in the organization, and incorporation with other processes;
• Describe the process workflow – document the flowchart, including alternative paths;
• Document process products.....

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