Business Process Diagram Checklist

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1. Develop Process Map
   • Define and describe roles involved in your business process
   • Identify groups, individuals, or/and systems involved in the process
   • Determine inputs and outputs of the process
   • Define and estimate resources required to transform process inputs into process outputs
   • Estimate total time required for process implementation
   • Develop a process timeline
   • Add start and finish dates to the timeline
   • Consider if there is a need to divide your business process into multiple sub-processes
   • Place tasks on the timeline to determine the smallest steps required to implement the process
   • Identify and establish dependencies between process tasks
   • Develop a process map that includes the timeline and explains the process workflow 
2. Create Process Diagram.
   • Start developing a process diagram that includes sub-processes (if any) and tasks with reference to the process map and timeline
   • Use squares to outline sub-processes and tasks
   • Use triangles to depict inputs and outputs of the process
   • Add circles to the diagram to demonstrate process resources
   • Use arrows to demonstrate how tasks and sub-processes are linked to each other
   • Add the timeline to the diagram to show the total time length
   • Review your diagram and confirm all items and their relationships are added and correctly depicted
   • Complete the diagram and prepare it for sharing
   • Make printable copies of the diagram and share them with all people and groups involved
   • Carry out a meeting to discuss the process and its diagram and to solve any pending issues or questions 
3. Do's and Dont's.
   • Do add title to your diagram by placing a header in the beginning of the diagram
   • Do describe every sub-process or task by using action verbs, such as: Define, Design, Create, Establish, Report, others.
   • Do describe relationships between tasks
   • Do identify integration points between elements of the diagram to create a big-picture picture of what your business process means
   • Do make sure that the process (as well as its sub-processes and tasks) has a clear starting point and a clear ending point.
   • Do use special labels in the diagram to assign roles to sub-processes and tasks
   • Do use one and the same style for designing the diagram
   • Do label multiple sub-processes in order to make it easier for your team to understand the hierarchy of the business process
   • Do not use vague descriptions for sub-processes or tasks
   • Do not try to combine several tasks into a single one; it’s better to have two discrete interrelated tasks
   • Do not use plural nouns to describe tasks; every task should be described as...

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