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Task Management Software |
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TESTIMONIALS
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"...This is an excellent program. I'm so glad that I stumbled on to this when researching for task management programs. Very low learning curv, quite flexible, and the price is right. Tried at least 20 other programs, either too complicated, too expensive, or poor documentation..."
Chad Lindsey -
Honolulu, HI
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Business Process Creation Checklist |
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Creating a business process is a challenge that requires much effort and time. A business manager involved in process creation needs to have a good understanding of the generic steps for planning and designing processes. The following Business Process Creation Checklist explains how to create and design a typical business process.
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Order 750 checklists in MS Word and PDF printable format at $49.99 USD only. |
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Four Generic Steps.
- Process Identification: gaining a full understanding of all the activities of your business process
- Information Gathering: establishing process objectives, identifying risks and setting key controls of the process
- Process Mapping: creating a model of the business process and sharing this model among people involved in process execution
- Analysis: launching pilot test to evaluate performance and make the process run more effectively and efficiently
Step #1. Process Identification.
- Conduct an analysis of your business environment to identify current state of your business (e.g. you can use SWOT, PERT)
- Identify key internal and external factors that have the greatest impact on your business
- Define critical problems caused by any of the factors
- Figure out if there are existing solutions or workarounds that can overcome the problems
- Analyze which of the problems have a significant impact on customer satisfaction
- Understand your customers’ needs and expectations
- Identify current level of customer satisfaction and how the problems reduce it
- Confirm the need for creating a process that could solve the problems and increase customer satisfaction
- Develop an process outline that explains general workflow
- Create a process timeline that includes start and finish time for process workflow
- Break down process workflow into smaller work components, such as activities, steps and tasks
- Schedule timeframes for workflow components
- Add workflow components to the process timeline
- Add milestones to the timeline
- Develop a diagram of workflow components to have a big picture view of your business process
Step #2. Information Gathering.
- Identify people involved in the process (stakeholders)
- Define roles and responsibilities for stakeholders
- Agree on buy-in requirements for stakeholders
- Schedule stakeholder meetings for discussing process data
- Establish process goals
- Identify process risks
- Agree on desired levels of process performance
- Determine key controls for managing process risks and performance
- Develop success criteria for your business process
- Appoint employees who must execute the process
- Plan for process contingency and develop corrective action plans
- Develop a profile that specifies all the information (stakeholders, roles, goals, risks, performance expectations, controls, success criteria, appointed personnel, contingency plan) about your process
Step #3. Process Mapping.
- Have one or several meetings with appointed employees to discuss the process
- Explain key process data (goals, performance and risks) and what’s expected of the employees
- Be sure every worker clearly understands your business process
- Focus your employees on the key targets – customer satisfaction and business success
- Develop a map of the process to create a visual representation of workflow and timeframes
- Add comments, ......
Order 750 checklists in MS Word and PDF printable format at $49.99 USD only. |
BUY NOW! |
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CentriQS Tasks Management Solution
Looking for multi-user task management software? Try CentriQS complete task management solution for planning, tracking and reporting tasks, projects, and schedules. Increase productivity of your small business or office by better organizing your employees' tasks and time.
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CentriQS -15% OFF |
All-in-one business management software for small and midsize enterprises |
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